I hope your day is going good. Mine is not.
Yes, the website is down again.
Pray for frustrated me please.
TUESDAY, JUNE 14, 2011
8:00 a.m.
I am in the process of creating a new database on a different database and transferring the old database. I hope it will go smoothly and we will be back up within a few hours.
12:00 noon
It was supposed to take at most 2 hours to backup the database, but it is still not backed up. It has been four hours now. There is nothing more I can do until Godaddy does the backup I queued. Then I can import it into the new database and pray the site gets back up without hassle.
1:00
The database backup finally finished after nearly 5 hours, so I clicked to start the restore. When I backed out to the main page, it said the backup was still pending. I checked the back-up file and saw that the file size was too small and there was an error log. I wrote the help representative and, shortly thereafter, checked the file again and all seemed fine. So who knows if this restore will work or not, whether it is restoring an erred file or the good one, but I am in the waiting mode again.
3:00
Over two hours and it still says "pending restore" and working on a lesson of patience.
4:00
But if we hope for what we do not yet have, we wait for it patiently. Romans 8:25
5:30
The secret of patience is doing something else in the meanwhile. I guess I should go to the gym, even if I am late.
7:00 p.m
Still "pending restore" and my patience is really running thin now.
11:00 p.m.
Hours ago I called hosting and was told there are no errors, but they cannot create an error in order to restart the restore until after 24 hours. They hoped it would happen sooner, but I'm still in a waiting mode and very frustrated. Everything I read online says a restore should happen within an hour. I check the database and it is 162 MB, which from what I can tell online is not that huge. This is just ridiculous.
WEDNESDAY, JUNE 15
5:00 a.m.
It still says pending. This is utterly ridiculous. This is a business and you cannot just shut down the doors like this.
6:00 a.m.
I brought back the old database with the 500 internal error which constantly comes up. If you can get on, you can view lessons and use the chatbox, but please do not post.
12:00 noon
It is still pending. I guess now I can call the hosting to see what they can do since it is really close to 24 hours and I only have my lunch hour to do it. I got a 500 internal error when I first brought the site up to the old database this morning, but otherwise it has been running lightening fast. So strange.
12:40 p.m.
I called. Now they request my patience up to 72 hours because normally it takes a maximum of 24 hours, but they are having issues. What can I say to them? I have no options but to wait.
6:00 p.m. Still says pending. I realized earlier 72 hours is three days! So unacceptable to have to wait for a database to restore on Godaddy. They want me and you to wait until noon on Friday.
6:00 p.m. I was searching on Twitter to see if there were other unhappy customers and found that GoDaddy did have some major problems. Read
here and
here. If I had known on Tuesday about Monday's problems, I might have waiting to start this process.
THURSDAY JUNE 16
6:30 a.m.
Dawn and I worked on preparing the a
Digiscrap Map show. I had a big spell of dizziness last night so much so that I had to lay down and work hard not to be sick to my stomach. I have checked the hosting and it still says it is pending. I'm in disbelief.
2:00 p.m.
Called this this morning just in case I would get someone different to help. I feel I have been misrepresented along the way and my trust is dwindling. Still waiting. Still dizzy too. Not a good day.
2:30 p.m.
Although I never received an e-mail, it appeared that the restore had completed, but I had to wait until after work hours to work on the connection strings.
5:30 p.m.
The connection strings (config files) were installed and the site would not come up. I called GoDaddy and was basically told that it looked like I did everything right, but that they could not support help with the config files (in other words, I was sh. out of luck).
6:30 p.m.
Since days ago (1:00 p.m. post above) I had noted that there was an error message that had happened and quickly disappeared, I decided to try a back-up again. This time, the back-up happened within minutes! Wow! So I decided to start another restore and it also happened within minutes! (not days as I'd just been through) The site came back up! Whoo hoooo! No thanks go their help, even though I had suggested that this might be the problem on the phone.
ANYWAY, YOU ALL CAN COME BACK NOW! PRETTY PLEASE! I MISS YOU!